• PayPal is the preferred method for payment.
• Bank deposit, internet transfer and all major credit cards through PayPal.
• Afterpay available
• Please note that PayPal e-cheques can take between 5-10 business days to clear.

• All items are dispatched from our warehouse in Sydney.
• Please ensure that you provide the correct address under your eBay & PayPal account before making payment.
• We aim to dispatch all products within 1 - 2 business days after your payment is made.
• Under normal conditions, standard delivery will take between 2 - 8 business days depending on your location. Remote and regional areas will require longer delivery times.
• Express shipping available.
• After dispatch a tracking number will be given to track the delivery status of your order.

• Please message us on eBay before opening a return request.
• We have a 30 day Money Back Guarantee , if you are not 100% satisfied with your purchase you may return the products within 30 days from date of invoice, for a full refund (excluding return postage).
• Items must be in brand new, unused condition, with all tags still attached.
• If your item is faulty, please contact us and attach a photo of the issue, we will get back to you ASAP.

• If you have any questions or concerns, please message us before opening a case or leaving negative feedback.
• We pride ourselves on exceptional friendly customer service. We aim to reply you within one business day.

Bright Plaza is proudly 100% Australian owned and operated who brings you the best for a whole lot less.
Our business has a wide range of quality products from luggage, backpacks, travel accessories, pet supplies to home appliances and much more, all with the added convenience of Fast & Free delivery direct to your door.

Delivery Time Table (Not Including Handling Times)

*Please allow extra time for your delivery to arrive, as during peak times there may be delays and delivery times may be longer. All estimates above are approximates only.